We have put together a few of the most Frequently Asked Questions by our customers to help you understand the basics of using our services.

Question: How secure is your website,..... How safe is my credit card ?

MacSpares.co.za is a Bank Standard secure website. the credit card information given is broken in three separate security systems and is never stored. the information is deleted after every transaction

Question: Do I have to order on line ? 

No...About 70% of our customers Phone, Fax or E-Mail their enquires through to us for quotation before ordering

Question: Do we Sell parts not displayed on the website ?

Eish .. Tough one...Yes if we can source it. We deal with many suppliers and many times Spares and Parts have been discontinued, sometimes however we can get them laying on a shelf somewhere. 

Question: Can I back order Parts not readily available ?

Yes, this is the internet age, we can handle back orders

Question: Do you have Branches in ..........?

Sorry No Branches.... again, ....This is the age of the global village.... we can only offer low, low prices by keeping our overheads down and let the delivery boyz do there job. Many times we can even absorb some of these costs

Question:  Can I collect Now ?

Huh?.... give us a gap,....To keep costs down we do not stock spare parts on site, next day the stock should be here though